Leather Shoes, Maintenance, Dyed Big Face

Mr. Chen, who frequented a shoe shop regularly, ran a membership card in the store. Recently, Mr. Chen, who was on a business trip, commissioned his mother to help him maintain a pair of light brown leather shoes in the shoe shop. After the leather shoes were maintained, there were black scratches on the light brown upper. The staff of the shop explained that Mr. Chen himself had rubbed it with black shoe polish.

Mr. Chen, who came back from his business trip, was very annoyed after seeing his leather shoes. He thought he used to wipe shoes with colourless shoe polish. When Mr. Chen found the owner of the shoe shop for compensation, the owner of the shop did not admit that their staff had used the wrong shoe polish. Mr. Chen said, "at that time, the boss said that the black shoe polish in their shop could be cleaned even if they were rubbed on the white shoes. They were also shown to me on the spot, but a pair of white sneakers rubbed with black shoe polish, but they could not be cleaned up."

After the mediation of the staff in the protection room of the Square Industrial and commercial office, many disputes were not resolved because of insufficient evidence from Mr. Chen.

In November 6th, Mr. Chen told reporters: "shoes have been cleaned several times, and now the black of the vamp is not clean. The 500 yuan shoes can not be worn now."

The staff of the Square Industrial and commercial office reminded: if Mr. Chen's mother and shoe store carry out oral or written confirmation of the color of the shoes to be sent, the disputes will not arise. If the businessmen use the wrong shoe polish for no reason, indicating that the business is in fault, and that the shoes can not be worn, the businessmen should return to the original state, compensate for the losses and apologize.